Detektei DeFacto strives to make its website accessible in accordance with Section 12a BGG as well as BITV 2.0 and EN 301 549 (WCAG 2.1 Level AA).

Compliance status with the requirements

This website is partially compliant with BITV 2.0. Compliance was reviewed as part of a self-assessment on 30 April 2026.

Non-accessible content

Some content and functions are currently not accessible:

• PDF documents are not consistently accessible.
• Some graphics and images have no or incomplete alternative text.
• Videos currently do not have subtitles or audio descriptions.

Reason

The implementation of full accessibility constitutes a disproportionate burden within the meaning of Article 10(2) of Directive (EU) 2016/2102. However, we are continuously working on improvements.

Feedback and contact

Should you encounter any barriers or require information in an accessible format, please contact us:

• Phone: 0800 664 7 332
• Email: mail@detektei-defacto.de

Enforcement procedure

If you are not satisfied with our response to your feedback, you may contact the arbitration body under the German Act on Equal Opportunities for Persons with Disabilities:

Schlichtungsstelle BGG
at the Federal Government Commissioner for Matters relating to Persons with Disabilities
Mauerstraße 53, 10117 Berlin
Email: info@schlichtungsstelle-bgg.de
www.schlichtungsstelle-bgg.de

Date of the statement
This statement was created on 30 April 2026.